Nepal Inside Out is a local trekking & travel agency, with a big emphasis on sustainable travel. Our goal is to minimalize all the negative effects on the natural and social environment in Nepal and optimize the benefits for the local people.
While developing and offering authentic travel experiences in Nepal, we want to minimize the environmental impact and respect the culture of the local people. This way we want to bring benefit to all the actors – the travelers, the local population and the tourist business.
Tourism can only be made more sustainable if local operators, hotel owners, governments, local people and travelers take responsibility.
In this sustainable tourism policy, we have created guidelines about sustainability for ourselves.
The aim of this policy is:
to educate our staff, guides, crew, suppliers and clients on the importance of environmental, cultural and economic matters in the countries visited;
to set an example for our clients, tour guides, drivers, cooks and porters;
to assist practical guidance on how to achieve these objectives;
to set goals to work towards sustainable tourism
We will provide training about responsible tourism to our staff and offer our foreign partners new ideas and products that correspond with sustainable travel in Nepal.
View our Responsible Tourism Policy for 2017-2020.
To guide us in working towards different aspect of responsible tourism, we created some additional guidelines:
Health and safety policy
With these guidelines we aim to minimize as much as possible the healthy and safety risks.
During our travels, the security and health of our customers and our staff members is a priority. We have contacts in various health and public institutions, where our customers will be helped in case of an accident or an emergency.
In addition, on our emergency number you can reach 24/7 an employee of our organization for guidance or assistance.
Guide and porter policy
1. We provide appropiate clothing to season and altitude to our guides and porters for protection from cold, rain and snow. This is checked before they start the trek and may mean: windproof jacket and trousers, fleece jacket, long johns, suitable footwear, socks, hat, gloves and sunglasses.
2. Above the tree line the head guide ensure that our porters have a dedicated shelter, either a room in a lodge or a tent, a sleeping mat and a decent blanket or sleeping bag. They are provided with food and warm drinks, or cooking equipment and fuel.
3. We ensure our porters and our guides with life insurance and the same standard of medical care as we would expect for ourself.
4. The person in charge of the porters (sirdar) lets our trek leader or/and the trekkers know if a sick porter is about to be paid off. They first asses their condition (illness or injury) carefully. We never send sick/injured porters or other crew members down alone, but with someone who speaks their language and understands their problem, along with an incident form letter describing their complaint. Sufficient funds are provided to cover the cost of rescue and treatment.
5. Our porters are not allowed to carry a load that is too heavy for their physical abilities. We limit the weight they carry to 25 kg. This can be adjusted according to altitude, trail and weather conditions but will never exceed 30 kg. We don`t employ Child porters.
6. Client Awareness and Behavior: Porters and clients will be introduced by name at the start of the trek. Clients will be given advice on how much to tip and the procedure for tipping.
7. Awareness: We educate the porters about our environmental policies during the trip. The guides make sure the porters apply these policies well. The porters, who are in charge of handling the waste generated during the trip, play an important role in proper waste management. Therefore, we pay particular attention to the porters in making the trip as environmentally responsible as possible.
8. Inspiration and training: Most of the young porters are future guides and also part time students. Head guides help and inspire the porters to grow as potential guides as all our trekking guides started as porters.
We reassure you that we are very strict about this. We consider it as a sign of respect towards our valued customers.
Why did you receive an email from us?
There are 2 possibilities why you are receiving an e-mail from us:
(a) your email address is listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or
(b) you have registered or booked or otherwise have an existing relationship with us.
We control the frequency of our general information mailings to respect your attention and time.
How can you stop receiving email from us?
All you have to do is send us an email at , stating that you wish to be taken of our mailing list and we will erase your information immediately from our databases.
How we protect your privacy
We use online security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Personal information submitted to us is only available to our employees for purposes of sending you emails based on your request for information, contacting you or to contracted partners for providing services relating to our communications with you. These last ones are also not allowed to use your information for any other purpose.
Booking terms and conditions
Putting to much terms and conditions hinders offering a flexible service to our customers. However, there are legalities involved in conducting trips, and in order to make things clear, so we all know where we stand, as a company and as a client, the terms and conditions have to be laid out clearly.
Sustainable travel is a never ending process. We strive to make continuous efforts to work towards sustainability, and appreciate suggestions or advice. In case this case, contact our sustainability manager at .
What can you do?
Donate clothes at The Porters Clothing Bank at KEEP
Inform us of any incidents or staff behaviour that violates our guidelines.